For new orders, the fastest way to reach us is WhatsApp. For account, KYC, data or complaint matters, please email us so there is a written record.
Hours
Mon–Sat, 10am–7pm IST
WhatsApp orders may be processed outside these hours
Operated by
Noventra LLC
Operations: New Delhi, India
When you contact us about an order
Please include your order ID, the amount, the payment method and the date of payment. If you're sharing proof of payment, send a clear photo or screenshot showing the amount, date and reference number.
Grievance Officer
If you have a complaint about our service or about how we handle your personal data, write to our Grievance Officer at help@buybitcoinwithcash.org with the subject line “Grievance”. We acknowledge complaints within 48 hours and aim to resolve them within 15 days.
Stay safe
- We will only contact you from the WhatsApp number and email address on this page.
- We will never ask for your wallet's private key, seed phrase, OTPs or bank passwords.
- Only send payment to account details shared with you after you place an order. If anyone else asks you to pay on our behalf, contact us first.